![]() ![]() All drivers are in uniform with Groome logos embroidered on their shirts and caps for easy recognition and to present a neat, professional appearance. They all have received initial driving and safety training instruction, as well as customer care reviews. Each one has passed rigorous background check and pre-employment screening for physical ability and condition. As a result, Groome drivers are a unique group of passenger transportation specialists. No one pays more attention to the proper care of vehicles than Groome Transportation.ĭRIVER TRAINING – WE ARE PASSENGER TRANSPORTATION SPECIALISTSĭriver qualification and training are key components of Groome Transportation’s operating plan. If there is a scratch, ding or blemish, we repair them all. Externally, we keep the fleet spic-and-span, and our customers notice. No component is left unchecked, and all activity is properly recorded. If a vehicle needs brakes, it gets brakes. If a vehicle needs servicing, it gets serviced. With the safety of our customers and employees as a focus, we never cut corners when it comes to properly maintaining each vehicle. Every vehicle in the Groome Transportation fleet is strictly maintained on prescribed schedules by our professional maintenance staff. We have the highest standards when it comes to maintaining our fleet of buses, vans and cars. Safety meetings, compliance audits and annual reviews are regularly conducted to assure consistent, safe practices throughout our company’s landscape, day in and day out. All statutory DOT and Federal Motor Carrier rules and regulations are adhered to at each Groome location. Our principal focus is on maintaining every possible safe conduct and policy measure to assure protection of our customers, employees and the general public. THE WORD SAFETY IS NOT JUST A CATCH WORD AT GROOME TRANSPORTATION In response to the 2019 Novel Coronavirus, or COVID-19, here’s how we’re working to keep you safe when you travel with Groome. Now, more than ever, we are devoted to ensuring the best and safest possible service experience for our customers. Since our founding in 1934, Groome Transportation has not wavered from its commitment to passenger and employee safety. Since 1934, Groome has provided safe, reliable, and comfortable transportation services to passengers throughout the U.S.GROOME'S COMMITMENT TO DELIVERING A SAFE, HEALTHY AND CLEAN TRAVEL EXPERIENCE Additionally, Groome provides dedicated transportation services to some of the most prestigious hospitals and universities in the U.S. Groome Transportation is a leading provider of scheduled transportation services throughout the U.S., connecting over 120 cities to 13 major hub airports. Training all Groome employees on measures to prevent the spread of COVID-19. ![]() Facilitating a regular supply of fresh, filtered air into the vehicle.Requiring all drivers and passengers to wear face masks.Implementing social distancing in vehicles by reducing the number of passengers permitted per vehicle and blocking certain seats.Making EPA-approved cleaning supplies available to drivers for regular wipe downs of high touch surfaces.Fogging vehicles after every use with a leading-edge electrostatic sprayer and a high- grade, EPA-registered disinfectant which is effective against coronaviruses.Similar to new policies and procedures implemented by major airlines, Groome has made changes for the safety and comfort of its customers and employees, including the following: Anyone who’s ready to travel can rest assured that Groome is providing the safest possible shuttle experience to and from the Phoenix airport.” “We’ve been a part of Prescott for over 30 years when we operated as Arizona Shuttle and are encouraged by the continued trust and support from the community. “We’ve gone to great lengths to enhance our safety and cleaning protocols prior to reopening,” said Vince Groome, the third-generation CEO of his family’s business. When Groome asked its Prescott customers if they’d feel comfortable taking the Groome shuttle in the next 6 months, regardless if they intend to travel or not, 94% said “Yes” or “Maybe”, reflecting favorably on Groome’s new operating procedures which include frequent whole- vehicle disinfection, blocking seats and requiring face masks. When customers were asked if they would feel comfortable using air travel again, regardless if they intend to or not, 53% said they would feel comfortable using air travel right now and 25% said they would feel comfortable in 2-6 months. One month after reopening, ridership has climbed 73% and a recent customer survey indicates a positive attitude toward air travel among Prescott customers. After resuming shuttle service between Prescott and the Phoenix airport in mid-August, Groome Transportation has seen an increase in demand as more travelers take to the skies and more travelers take Groome to and from the airport. ![]()
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